Get 20% off this month when you try our services!
Get 20% off this month when you try our services!
OVERVIEW
Cancellation
We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.
Returns (if applicable)
We accept return on products which were shipped out by us and if the item is faulty due to an error on our end (e.g. wrong item).
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at raproductionht@yahoo.com
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Last updated 05/15/2023
CONTACT INFORMATION
Company: Ra Production, LLC
Mailing address: 12555 Biscayne Blvd, Suite 734, North Miami, FL 33181
Contact Number: (786)423-9877
Email: raproductionht@yahoo.com
Website: www.raproductionht.com
Last Update: 01/15/2024
Copyright © 2024 Ra Production - All Rights Reserved.
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